HOW CHATBOTS ARE REVOLUTIONISING THE WAY HOTELS DEAL WITH CUSTOMERS!
Automation has impacted almost all the businesses around the globe in a positive way. It is speculated to become an inevitable element for every business in the coming years with the restaurants being at the top of the list. Here’s why: Ordering food is fun with chatbots: As an essential element of machine learning and automation, the chatbots do speed up the process of food ordering. They make the process less of a headache and more of an enjoyable process. Wondering how? Well, the chatbots not only receive orders, they keep the customer entertained by sharing facts and cracking occasional jokes. They make the conversation more interesting by asking questions. This not only keeps the customer glued but also helps enhance the overall experience. Chatbots help to identify loyal customers: Customer retention is something that every business desires to achieve but it doesn’t come easy. Finding and retaining loyal customers is no game! When it comes to the restaurants, pe